Customer service is excellent once I spoke with a manager. I spent just over $800 on a swing set on April 6, 2020. I've contacted Backyard Discovery for an estimated delivery date. The Aurora is action packed with a 6 ft. super speedy slide, 2 position swing beam featuring 26 in. Edit vehicle info That's ok, I want this! They offer a wide selection of fun swingsets at competitive prices. Due to the nature of the shipping business, delays are often inevitable, all our shipping times are therefore guidelines only and specific delivery dates are not guaranteed. I requested to return the pergola on 9/22/20 due to the horrible delivery process and have been given 3 pick up dates with shipping numbers and they never show up.   1-800-714-0532       The instructions estimated a 4 hour assembly time. Skyfort II With Wave Slide. Backyard Discovery is the largest manufacturer of swing sets, play sets, playhouses, gardens, and wooden backyard products in the US. That's … Backyard Discovery is the number one manufacturer of wooden swing sets in the US, and we’re proud of it! Please note that we require 1 to 3 working days on average to fulfill your order before dispatching it. That's $190 less than the manufacturer's direct price. The replacement parts were not marked so we had to compare the pieces to make sure we were using the correct ones. Surprisingly delivery went off without a hitch, but from there it only got worse. The technicians came to assemble in July and noticed several damaged pieces. Price: US $488.95. 4th attempt and 8 calls in. When I asked what did their assurance that the set was WEATHER TESTED mean. We work with small vendors from all over the world to share their products. Product description The Shenandoah cedar wood swing set is unique. Sign up to receive our free weekly newsletter. Once your order is dispatched, estimated delivery time is between 7 to 10 business days. This company is not yet accredited. Moving sale. Warranties: Whether your backyard is large or small, this playset offers a compact footprint with the perfect amount of outdoor play features to keep your kids entertained while leaving plenty of space for other outdoor activities. Product description The Peninsula Cedar Wood Swing Set is brilliantly designed to provide hours of play and enjoyment while taking up less space. The Aurora by Backyard Discovery is the perfect wooden swing set for any sized yard. Boards came damaged and a few pieces missing. The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. We aim to provide readers with the most up-to-date information available about today's consumer products and services. With numerous options available directly from the largest manufacturer of residential swing sets in the US, the Backyard Discovery line has something for every family. We want children and parents to LOVE to play outside. Backyard Discovery 1805019 Madison Swing Set. Unlike other, smaller outdoor playsets, this swing set has a larger than average, open air, upper clubhouse. All Backyard Discovery sets meet or exceed the toughest safety standards to ensure your family and friends are safe when using any of our products. Yes, check compatibility. $599.00 Free Shipping. We do not store credit card details nor have access to your credit card information. Its location on this page may change next time you visit. $499.00 Retail Item. Get buying tips about Backyard Swings and Playsets delivered to your inbox. Playhouses: Sign up to stay in the loop. Interested consumers can visit their website for a complete list of features for each swingset. free shipping. Shop wood playsets & swing sets and a variety of outdoors products online at Lowes.com. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. We want children and parents to LOVE to play outside. Pay with the world’s most popular and secure payment methods. Its swingsets are all made from pre-stained cedar wood which is naturally resistant to decay, rot and insects. ... Backyard Discovery 10x14-Foot Cedar Wood Pergola . We purchased this playset for my son's birthday. I initially spoke with Angela, who stated that the warranty did not cover wind damage. This order was placed on June 11, 2018. It took a few weeks to receive, came in individual pieces in 4 boxes. from Rogers, Arkansas • New condition The Aurora by Backyard Discovery is the perfect wooden swing set for any sized yard. It is not a 2 man, 6-8 hour job, more like 2-3 days. Weak boards - I had several boards crack just in the install process. Rest-assured we are doing everything in our power to get your order to you as soon as possible! It took a week, FedEx Ground, to receive the replacement boards, free of charge. Read more. This was my first backyard discovery purchase and it will absolutely be my last. It has an upper and lower fort, each with neat styling. Enjoy reading our tips and recommendations. Close. Lastly, the website sometimes does not readily offer important info when comparing swingsets and could be reconfigured to make shopping much easier, such as adding filters with key differences. This product is intended for RESIDENTIAL USE ONLY. Swingsets: Safe play: engineered to meet or exceed ASTM standards (code F1148-19). Each series has different features that can be tailored to fit the consumer’s backyard and child’s needs. The Aurora by Backyard Discovery is the perfect wooden swing set for any sized yard. Backyard Discovery is the largest residential wooden swing sets manufacturer in the US. Slide doesn't fit snugly on the ledge as annotated by pictures. free shipping. First thing I noticed was the material as is was mostly 1" material with 2" material for the structural supports. We managed to salvage the bottom story of the playset, which, again, was completely STAKED DOWN. For the money I expected more, and I hate that this structure is up in my yard. First they shipped the swing set in damaged boxes, some of the wooden beams were visibly damaged and to top it all off they were missing three full bags of parts we needed to assemble. We were planning on stabilizing it when we had some more time to dedicate to the project. Expired Deal. $399.00. So, here we are September 23, 2018 with a bunch of boxes of wood parts sitting, covered by a tarp, waiting to be assembled. I called Backyard Discovery to see what they could do to help, seeing as we had only had the playset 1 and 1/2 months and paid $1600 for it. Playsets range in size and design and include features like locking doors with doorbells, working shutters, porches and flower boxes. $299.00 HOT DEAL!!! Unlike other, smaller outdoor playsets, this swing set has a larger than average, open air, upper clubhouse. The offer they came back with is that I could buy the parts, or I could purchase a new set at half off ($750!). Also, some smaller board pieces cracked when they were being screwed in but my husband was able to cut pieces to fit these from the damaged boards that we had so we didn't have to call & wait another week to have those replaced as well. Today is May 1, 2020. I knew right away that this was a throwaway item. We definitely recommend this company!! Read more. 00 Aurora Owner's Manual & Assembly Instructions MANUFACTURED BY: Backyard Discovery 3305 Airport Drive Pittsburg, KS 66762 800-856-4445 average 2 person assembly time assembly time may vary based on skill level Wooden Swing Set WARNING NOT SUITABLE FOR CHILDREN UNDER 36 MONTHS. The Aurora by Backyard Discovery is the perfect wooden swing set for any sized yard. Backyard Discovery is the largest residential wooden swing sets manufacturer in the US. Today they text with an appointment for Go Configure to pick it up on Sunday. If your order contains a pre-ordered or back-ordered item, we will ship any items we have available immediately and ship the items that are pre-ordered or back-ordered immediately when we have them available. Enter your vehicle's info to make sure this product fits. – List Price ** $379.00 ** now only ** $299.00 ** Limited time only!! Read customer reviews and common Questions and Answers for Backyard Discovery Part #: 2001046 on this page. A link has directed you to this review. Shop Now. Sell one like this. It took approx 5 1/2 hours with 2 people to assemble and put up. belt swings, a combination rock wall ladder and lower shaded fort that can double as a sand box. Easy enough. Backyard Discovery Aurora Wooden Cedar Swing Set. Shipping was a nightmare. $299.00 Posted 12/9/20 1:08pm in. 2 belt swings with rope chains, gentle on little hands and no pinched fingers, 6 foot super speedy slide, smaller slide for smaller yards without sacrificing fun for your kids, Cedar construction lends durability and is naturally resistant to rot and decay. ... Backyard Discovery 10x14-Foot Cedar Wood Pergola .   info@unitedslickmart.com. That's a $50 drop from our mention from a few days ago, and $200 off the list price. They simply said (last week) that the shipment was "missed" at a location but was out for delivery. Backyard Discovery is the largest residential wooden swing sets manufacturer in the US. Now we are out $1500, have a mess in our yard, and a unhappy toddler (and angry mom and dad). In summary I could have built something much stronger, safer, better, and longer laster for the what the customer paid for this item and the labor to have me assemble it. We even included a real chalkboard for your kids to create one-of-a-kind masterpieces. We ordered the swing set from Walmart.com & picked it up at the store. So if you ordered more than one item on a single order and receive only a part of your item don't worry, you will receive your other items shortly after. This doesn't fit the vehicle based on the information you provided. Some boards do not specifically state in which direction they should be attached so there was some confusion there. Backyard Discovery 1805019 Madison Swing Set. $299.00 HOT DEAL!!! The top story of the set had blown off and splintered everywhere, the swing was overturned and twisted. The Buckley Hill by Backyard Discovery is the perfect wooden swing set for any sized yard. – List Price ** $379.00 ** now only ** $299.00 ** Limited time only!! We offer the most exciting options for customized swing sets, with the intention of bringing families closer together in a fun and inspiring setting. Price: US $488.95. Backyard Discovery manufactures four series of customizable swingsets: Explorer, Treehouse, Peak and Expedition Series. ... Aurora Wooden Swing Set. belt swings, a combination rock wall ladder and lower shaded fort that can double as a sand box. We purchased a large playset from Backyard Discovery, Woodridge Elite Wooden Swing Set - Shipping & Assembly Included. $1,999.00 Out of Stock. $299 $499. The only slight problem was most top slats were warped. Each model’s features are listed online. free shipping. That's a $50 drop from our mention from a few days ago, and $200 off the list price. I cannot attest to the quality and longevity of the product because we have only used it for a very short while, but it seems like it is well constructed for its cost and will last, though not as strong as other structures from companies that charge double the price. Condition: New. Backyard Discovery develops and manufactures more than 12 playhouse models, all made from cedar wood to resist rot, decay and insects. I am extremely disappointed! Companies like this should be out of busy. I stated that we could make pieces work if the cost was too much, but we were answered with the same response. Backyard Discovery Aurora Wooden Cedar Swing Set . The plastic stakes to anchor the swing set into the ground are a joke. Now they won't respond to me. I would not feel at ease with my child playing on this especially not after a few seasons of usage. Home » Toys and Games. Find Backyard Discovery wood playsets & swing sets at Lowe's today. All swing and playsets come with a one-year manufacturer's warranty on defective parts and a five-year prorated warranty on the wood components for rot and decay. It's cheap and extremely convoluted to put together. Location : Paramus. How do I know I can trust these reviews about Backyard Discovery? Backyard Discovery Aurora Wooden Cedar Swing Set. I bought the My Triumph Backyard discovery set from Amazon a few weeks ago. Rockwall ladder combo for a challenging climb or an easy step up. Unsubscribe easily. belt swings, a combination rock wall ladder and lower shaded fort that can double as a sand box. I placed calls on 2 separate occasions and both representatives were polite, helpful and efficient.
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