Stayed in a executive room on 5th floor. We appreciate your feedback and we apologize for the difficulties that you experienced. This New Year's Eve, stay a part of celebrations and leave 2020 behind. The Valet is a little pricey in my opinion, but overall the experience was great. San Antonio Tourism San Antonio Hotels Guests were actually so angry that they were walking into the kitchen to scream and complain to the staff; applause from other extremely frustrated and angry guest to this scene made for a dissapointing, unreal, and un-romantic ambience .Many guests just got up and left. I am happy to hear you enjoyed your stay. Second, the room we were given, (which we had upgraded to a suite) had not been cleaned; there was trash in the bathtub, the trash cans had not been emptied and had disposed personal women's products, the floors were not vacuuned, the bed not made, etc. Wed, Mar 17, 6:30 PM Make full use of the last-minute deals and weekend packages available from Courtyard San Antonio Riverwalk to ensure you get the most out of your upcoming trip. Can only imagine how crazy it gets in the summer. 4. Answer 1 of 13: Recommendations for hotel stay and restaurant on the Riverwalk in San Antonio? Our rooms and the hallway were quiet. The room was cleaner than the first stay and we didn't experience any plumbing issues. Loved the location! Taxes and fees that are shown are estimates only. Ideally located along the San Antonio River Walk entertainment district, this hotel features an indoor and outdoor swimming pool as well as rooms with a balcony. Review tags are currently only available for English language reviews. These party hotels in San Antonio have great views and are well-liked by travelers: Hotel Valencia Riverwalk - Traveler rating: 4.5/5 Drury Plaza Hotel San Antonio Riverwalk - Traveler rating: 4.5/5 Hotel Contessa - Suites on the Riverwalk Features, We had the most amazing time! Right next to Sea World. They got us right there. Extremely poor customer service. San Antonio … Facility is nice and well kept. Loved the hotel! Thank you, Troy Mathews General Manager, This is the version of our website addressed to speakers of English in the United States. This is the only Hilton that I have stayed at that didn't offer the executive lounge entry and I have stayed in Hilton's all over the world. I'm glad I spent a bit more to stay here as it was definitely worth it. The package will include two tickets to the hotel’s exclusive party, which will take place on the 5th floor … ... A stretch of East Commerce Street is set to come back to life next month with the opening of a 22-story hotel and four restaurants and bars overlooking the River Walk. I stayed at this hotel twice this year. Hotels: Nearly every hotel is hosting some kind of NYE party, but the Hyatt Regency, 123 Losoya St., was the only one to send me their party’s info. Our entire staff at Hotel Contessa strives to provide superior service to all our guests and I'm pleased to read you had an exceptional experience. Which for the riverwalk is good!!! Hotel Contessa - Suites on the Riverwalk: New Years Eve done right - See 3,931 traveler reviews, 1,086 candid photos, and great deals for Hotel Contessa - Suites on the Riverwalk at Tripadvisor. Celebrate Easter, Thanksgiving, Memorial Day and other events at our San Antonio… Having Hilton Honors status, we try to stay at Hilton's but San Antonio Hilton's do not offer very good quality or service. There were issues from the moment we walked in. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Guests were actually so angry that they were walking into the kitchen to scream and complain to the staff; applause from other extremely frustrated and angry guest to this scene made for a dissapointing, unreal, and un-romantic ambience .Many guests just got up and left. Thank you for being our guest!Alex Petrollini General Manager. We had the most amazing time! Thank you for the kind compliments! I stayed for three nights as one of the online retailers was offering a special. There were issues from the moment we walked in. I sincerely apologize for the issues you encountered. I would never hold a group function of any kind here. That evening the "gourmet dinner" took over two hours to get to our table, other guests waited much longer, one couple commented that they had been waiting for over 3 hours. For those hotels a 'child' is any person who is 12 years of age or younger. Travel to amazing cities, scenic landscapes and … Loved the hotel! Stay one night at Omni San Antonio Hotel at the Colonnade to enjoy luxurious accommodations and a 'pop the bottle' … I've been happier at motel 6. Prices are the average nightly price provided by our partners and may not include all taxes and fees. My wife and I were hoping to spend some quality time together, catch up on a missed anniversary, and have a problem- free New Years. Thank you for the compliments about our staff! We started with a couple of drinks in the bar. If you like to further discuss your experience please contact me directly at alex.petrollini@hilton.com Alex Petrollini General Manager. They did have a happy hour going on in their bar with half price off some drinks. It is our pleasure to ensure every aspect of your stay is amazing! Would be careful about staying here during summertime given how many families stay here due to proximity to SeaWorld, but a great option if that is purpose of trip. Review tags are currently only available for English language reviews. more. Taxes and fees that are shown are estimates only. To confirm more than 4 children, please call 1-888-444-OMNI (6664) and an Omni Hotels … The restaurant and bar did not open untill after 6pm and we had to go elsewhere for a snack and drinks. Second, the room we were given, (which we had upgraded to a suite) had not been cleaned; there was trash in the bathtub, the trash cans had not been emptied and had disposed personal women's products, the floors were not vacuuned, the bed not made, etc.After notifying the management we were moved to a different room.The restaurant and bar did not open untill after 6pm and we had to go elsewhere for a snack and drinks.That evening the "gourmet dinner" took over two hours to get to our table, other guests waited much longer, one couple commented that they had been waiting for over 3 hours. Second on our list is Dave N Buster’s at the River Center. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. That evening the "gourmet dinner" took over two hours to get to our table, other guests waited much longer, one couple commented that they had been waiting for over 3 hours. My kids loved the fire pits in the court yard and we all enjoyed the fire works display from Six Flags on New Years Eve. I do hope your stay with us this past New Years was enjoyable! Hello Katie B,I sincerely apologize for your experience during your stay. San Antonio … Location - about 10 miles to Shops at La Cantera/The Rim shops. Hilton San Antonio Hill Country: New Years Eve Package - See 2,103 traveler reviews, 343 candid photos, and great deals for Hilton San Antonio Hill Country at Tripadvisor. Share 2022 Austin New Year's Eve Party - Gatsby's House with your friends. Exectuive lounge on 5th floor - offer complimentary water, sodas and managers reception style snacks ala a Embassy Suites. more. Nice perk, but not wow. Friendly staff, beautiful rooms, hotel and property. I appreciate your 5 star review about the Hilton Hill Country Hotel & Spa. Went to a group function here, the food was mediocre, but the parking situation was even worse. Everything was spot on! We hope to see you in the near future!Alex Petrollini General Manager, This is the version of our website addressed to speakers of English in the United States. Hello rsimpson982002,Thank you very much for your kind words regarding your stay. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. After notifying the management we were moved to a different room. That reduction still remains to be seen in my account. Loved the service! The room was spacious and lovely. Good Morning Martha G,Thank you very much for your overwhelming positive review of Hotel Contessa! Just checking to see if anyone can help with a new year celebration … Celebrate San Antonio’s 300th Birthday. Enjoyed every minute! We ordered two margaritas and a beer but the margaritas were awful, we couldn't even finish them. However, no upgrade or executive lounge. My wife and I were hoping to spend some quality time together, catch up on a missed anniversary, and have a problem- free New Years. Thank you for being our guest! Cibolo Moon at the JW Marriott San Antonio Hill Country Resort & Spa, 23808 Resort Parkway, 210-483-4335, is featuring a New Year's Eve buffet: early dinner buffet 5-6 p.m., $60 plus tax … Alex P, General Manager at Hilton San Antonio Hill Country, responded to this review. Our 2-night stay was a family trip to visit Sea World the weekend following Christmas. My prime rib looked and tasted like a cheap pan- fried piece of dried meat.The "Event" consisted of an obnoxious DJ who treated the crowd of 50-70ish people to hip-hop and techno. Beautiful property, kinda out of the way of the hustle and bustle. The brunch was actually a buffet, thoroughly picked over with the food not any better than the night before. Thank you so much for your 5 star review of Hotel Contessa! Will definitely return! I'm pleased to read our staff made your stay truly exceptional and we hope you will be back again very soon.Sincerely,Troy MathewsGeneral Manager. After notifying the management we were moved to a different room. We truly loved everything about this stay. Sand bags for mattress's, poor plumbing, stains, rude staff, charged us for the ice in our drinks, total interference by the "fun police". This sprawling resort in Texas Hill Country, about 30 minutes from Austin, has so much planned for New Year's Eve that it will kick off the celebration a day early. Our staff strives to provide excellent service and accommodate our guests in every area of the hotel. It was also close to other activities around town that we wanted to do. charged for internet service, and late checkout. Rooms have nice decor and clean. Thank you for your detailed review about your visits to the hotel. I have another stay programmed for New Years and we are keeping our fingers crossed and hopping for the best. 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San Antonio, TX, Hotels near Baptist University of the Americas, La Quinta Inn & Suites by Wyndham San Antonio Airport, Holiday Inn San Antonio N - Stone Oak Area. Beautiful building, but the service is a deal-breaker. Such a beautiful place to relax and get away. Plus, earn 3X points per $1 spent at 7,000+ hotels participating in Marriott Bonvoy and 2X points per $1 spent on other travel purchases. What a Disaster ! My kids enjoyed the pools and the movie in the evening. Guests were actually so angry that they were walking into the kitchen to scream and complain to the staff; applause from other extremely frustrated and angry guest to this scene made for a dissapointing, unreal, and un-romantic ambience .Many guests just got up and left. Issues we encountered were handled promptly and to our satisfaction. But not sure I would stay here in the summer given we don't have small children or plans to visit Sea Worlds. Start a new family tradition for the holidays at JW Marriott San Antonio Hill Country Resort & Spa. Please contact me at tmathews@thehotelcontessa.com prior to your return visit.Safe travels and we'll see you soon!Troy MathewsGeneral Manager. Though we had paid extra for a late check-out we left early, and were promised a reduction in our bill. Save 2022 Austin New Year's Eve Party - Gatsby's House to your collection. San Antonio Tourism San Antonio Hotels The "Event" consisted of an obnoxious DJ who treated the crowd of 50-70ish...What a Disaster !My wife and I were hoping to spend some quality time together, catch up on a missed anniversary, and have a problem- free New Years. And the we asked for directions to our selected restaurant. This is a wonderful hotel. However cleanliness can be an issue and know that your Hilton Honors status may not be recognized. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. I'd like to personally welcome you back, please contact me at tmathews@thehotelcontessa.com prior to your return visit.We'll see you soon!Troy MathewsGeneral Manager. SIP AND STAY (IN) NEW YEAR'S EVE PACKAGE Book with code EVE Stay in the Luxury Commander Suite with the perfect view of San Antonio; if there are fireworks, this is where the view will beDecorated suite with traditional New Year's Eve … Loved the service! The restaurant and bar did not open untill after 6pm and we had to go elsewhere for a snack and drinks. We started with a couple of drinks in the bar. Breakfast buffet - took advantage of breakfast voucher. First, there was no bellman available, and were told that we had to bring in and carry our own luggage. We often receive high remarks on our service and I will speak with our management team to correct the issues you've listed. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. I'd like to personally welcome you back. But if you do, then the best hilton option in the area. On December 30, it will host … They got us right there. 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